How Good Will U Rate Tis CS Service...???

I am queue-ing to pay for my items inside Shop & Save, @ Ubi... There is tis old man tat is in front of mi... When it is his turn, the cashier staff (Auntie) tok his items to scan for pricing. The cashier staff scanned the bag of apples first, followed by scaning the "Head & Shoulders" shampoo... And a price amt "beep" n appear on the machine screen... The old man immediately halt the staff, n told her tat he wan to change... The shampoo tat he wan to purchase, is $7 plus, n not the $9 plus, which was shown on the screen... Tis old man, which i tink more like a China worker, speak abit like dialet... Haha... Tat tis is how the "drama show" runs...

(* Both of them speak veri dialet, as heard from mi lah... )

Old Man : Sorry... Tis isn't the shampoo tat i wan... Wat i wan should cost $7 plus onli... I wan to change...

Staff (Auntie) : Dun need lah... Tis shampoo is good for hair, n worth the money...

Old Man : Dun wan, $9 plus is too expensive... I wan to change to the same brand, which should cost onli $7 plus...

Staff (Auntie) : I "KNOW" wat shampoo u r saying... Tat one is not good... U wash ur hair wif tat one, ur hair will "DROP"... And for tis one, usual price is $12 plus leh... And now is special "OFFER" (Raising her voice here), tat y it cost $9 plus... Tis already veri cheap... If u dun buy it now, tmr u come, the cost may returned back to $12 plus liao... I at home oso use tis $9 shampoo... It's good...

And tis point in time, many plp on the queue r already watching at tis drama liao... Den tis old man feel pehsei... Reluctantly he took out his money to pay for his items... And the cashier staff gladly took tat money... Den the staff turn to look at her machine, observing the recipt which was printed out... Den she exlaimed out loudly...

Staff (Auntie) : Tis shampoo is $7 plus wat... Tat $9 plus on the screen, is the total price of all ur items, including ur bag of apples... No wrong wat... Wat do u still hve to say...

From start to end, i watch tis "drama" wif quite a dismay... Is tis the appropriate CS service tat Shop & Save is presenting out now... Tis staff is juz simply lazy to make cancelation on the items tat she had already key in into her machine... I wonder, if when i'm paying for my items, n i halt her, saying tat tis mineral bottle which i took, cost $1.80. I find it too expensive, and i wan to change to another bottle brand which cost onli 65 cents, i wonder wat will she says...??? Will she say tat the cheap mineral water is no good, drink n u will kana poisoned... Haiz...